GuidesPlain guides for group travel days.
How to follow a group's flights, greet everyone at the airport and keep a manifest current, with or without GroupArrivals.
How to track all your wedding guests' flights
Collect flight numbers, follow every guest's arrival and flight home on one screen, plan airport pickups and handle delays. A step by step guide.
Read the guide5 min readGuide for travel and event teamsHow to track multiple flights for a group
Flight tracker apps follow one flight at a time. Here is how to follow 20 or 2,000 flights at once, connecting flights included, without browser tabs.
Read the guide4 min readGuide for DMCs and transfer desksArrival manifest: what it is and the columns it needs
What an arrival manifest is, the columns it needs, how to keep it current when flights change, and a live version you can share with your team.
Read the guide4 min readGuide for wedding planners, travel agents and DMCsHow to collect your guests' flight details without the usual mistakes
What to ask guests for, the spreadsheet columns that work, how a self-entry link helps, and the common mistakes to catch before travel.
Read the guide6 min readGuide for DMCs, event companies and wedding plannersHow to meet a group at the airport and know who is still missing
Where greeters should stand, what signs work, how to check guests in on a phone, even offline, and how to find who is still missing.
Read the guide6 min readGuide for DMCs and event companiesHow to plan airport transfers for a group
Batch a group's arrivals into transfer waves by time and airport, add buffers for delays, and know what to do when a wave changes.
Read the guide6 min readGuide for event companies, DMCs and wedding plannersWhat to do when a guest's flight is delayed or cancelled
Who to tell, how to move transfers and hotel plans, how to update the list after rebooking, and how to set delay limits for alerts.
Read the guide6 min readGuide for travel and event teamsHow to spot travelers who might miss a connection
Find group travelers who might miss a connecting flight: track every leg, know minimum connection times, act early and plan for rebooking.
Read the guide6 min readGuide for travel and event teamsHow to get a group to the airport on time
Plan a group's departure day: pickup times worked back from each flight, terminals, early flights, and knowing who has boarded.
Read the guide6 min readGuide for DMCs and event teamsHow to keep your client updated on arrivals
Keep your client informed on arrival days with one live board link, hidden names when needed, a short daily summary and a call when plans change.
Read the guide5 min readGuide for wedding plannersA flight timeline for destination wedding guests
When to ask wedding guests for flights, when to remind them, when to lock the list, and what to watch the week of the wedding and on departure day.
Read the guide6 min readGuide for incentive and event companiesHow to track flights for an incentive trip of 300 or more people
How to track flights for an incentive trip of 300 or more people: one clean list, arrival waves, team roles, check-in by airport, client updates.
Read the guide7 min readGuide for group organizersWhat to do when your group lands at more than one airport
How to handle a group that lands at two or three airports: pick your airports, flag mismatched flights, staff each airport and plan transfers.
Read the guide6 min readGuide for DMCs and event companiesHow to plan greeter shifts for a group's arrival days
How many greeters per wave and airport, shift lengths, breaks, handovers, what goes on each phone, and who covers flights that land late.
Read the guide6 min readGuide for travel agentsHow to follow a group's flights after ticketing
How travel agents follow a group after ticketing: airline schedule changes, client updates, checks before travel day, travel days and the return.
Read the guide6 min readGroupArrivals compared with the tools you use today
Spreadsheets, group chats, flight tracker apps and airport boards all have their place. Here is an honest look at when each one is enough, and when a live board for the whole group saves you time.
GroupArrivals vs a spreadsheet of guest flights
A spreadsheet is great for collecting guest flights. See where it falls behind on travel days and what a live group flight board adds.
Read the comparisonComparisonGroupArrivals vs coordinating arrivals in a group chat
Group chats are fast for quick questions. See why flight updates get lost in a thread and how a live board keeps arrivals clear.
Read the comparisonComparisonGroupArrivals vs consumer flight tracker apps
Apps such as Flighty or FlightAware are excellent for your own trips. See when a group flight board fits better for guests and teams.
Read the comparisonComparisonGroupArrivals vs checking flights by hand with a paper list
Airport boards, airline sites and a paper list work for a few flights. See when a live group board and phone check-in save hours.
Read the comparison